When guests get ready to book your property, think of us as your front desk. We handle inquiries, send confirmation emails, and provide pre-stay details so they know exactly what to do when they arrive — and who to call if there’s an issue. During their stay, guests can get on-the-ground assistance from a local Guest Contact you choose, and our remote team is available 24/7 to answer questions and coordinate support. Once they check-out, we follow up with review reminders to help build your online reputation.

We give owners the freedom to choose their own providers for cleaning, maintenance, and a local Guest Contact. So, if you already have a team — great! We’ll communicate directly with them to make sure your property is always ready before guests arrive. But if you’d like help finding a new team to trust, we can introduce you to local partners from our vetted network of providers experienced in vacation rental.

Industry trends shift on a seasonal, daily, and even hourly basis. To help your business succeed in this constantly-changing environment, Helios adjusts your rates daily and keeps you competitive in any economic climate.

In fact, our holistic approach to revenue optimization takes your local area’s supply, demand, and seasonality trends into account along with your home’s amenities, availability, and nearby competitors. We use all of that to create a custom strategy around rates, policies, and promotion for your property.

That same degree of year-round support can’t be replicated anywhere else, and it’s why Helios owners earn 36% more revenue per property than the market average.

Airbnb, Vrbo, and other similar sites are known as online marketplaces (or listing sites) where guests can find and book vacation rentals. We offer vacation rental management services, so we help handle tasks associated with operating a short-term rental on behalf of our owners — which includes working with marketplaces to list your property on each one, as well as on helioshomestay.com.

Our professional photographers and marketing experts know how to help your home shine. Not only do we promote your property to millions of eager travelers on helioshomestay.com, but we also give your home visibility on search engines, social media, and to our database of ready-to-book guests.

Plus, we have direct partnerships with every major booking site, and we list your property on each of them at no added cost to you. We can even promote your rental where owners can’t self-list, like Google Vacation Rental, Expedia, Hopper Homes, and Homes & Villas by Marriott Bonvoy™.

Our fresh approach to vacation rental property management helps us keep costs lower than anyone else, and our 20% fee is only charged after guests check in. This means we only make money when you do. Plus, all owners are backed by our Risk-Free Guarantee.* So, if you’re unsatisfied with our partnership for any reason after the first six months, you’ll get a full refund of management fees paid during that period — no explanation needed.

*Terms & conditions apply